I see Bunnings and Sydney Tools as catering to different needs. Waiting for my credit to be done and was told, don't sweat it, its friday arvo, were about to close so he will personally do it in the morning. I've been chasing them up for months now, they are the worst people I've ever dealt with. It's like sir in the US.I can't agree with that. WebSydney Tools is a rewarding place to work, the hard workers and dedicated staff always finish first as they are rewarded well. Both machines to my surprise had the reusable polyester filter bag, This means you don't pay for paper filter EVER!! Then its ready for click and collect 10 mins later. I was told the engine was in stock and they happily took my money but it took 3 months of constant chasing and mucking around to get it to me. It's a common term here, most retailers will say similar and most Australian's don't get offended by it. On balance, it would appear that Sydney Tools is a poor company to deal with, but I base this not on the one post wonders but the others with reputation, who berate Sydney Tools. Pros. They sent it a second time again to the wrong address and so was returned to their depot AGAIN. Tower Sniper has modified the post to favour Sydney Tools. What rubbish. Just realised the combo I was looking at is almost a $200 saving compared to buying locally. Its LAW . Finally went back a couple of months ago as they had opened a new store quite close to me and I was driving past and I was looking for a new tool so I stopped to take a look.Found what I wanted and the price was pretty decent and when I went to pay for the tool, the guy asked me if I wanted to use my store credit! Don't waste your time. posted 2022-Oct-8, 10:52 pm AEST. Good about of Training and Development put into each staff member and this makes for a confident work environment. I have got better things to do, but this is a community that I have learned from and signed up to share what I believe can help others. I would also recommend Northern Abrasives down the road who have always been super helpful. Apparently this would require further mananagement approval. Estimated Revenue: # Actual Fiscal Year End: ? I don't think so, on the invoice they update the serial numbers and on my invoice they had the correct serial numbers (for the items I was sent) just one was missing and one the wrong model. I'm guessing they see the local market as pretty soft and cashed-up. Seems ridiculous that a warehouse (if the item is in a warehouse owned and managed by Sydney tools) that it would take 11 days to put a courier sticker on it and send it out the door. On Saturday (5 days after placing order, and an invoice saying "dispatched") I have a response to my enquiry to Sydney Tools. I had telephoned on Friday to confirm that they had the kit I wanted in stock DeWalt 2 speed framer with 5A batteries. Just another vote of no confidence and a caution to all who buy tools yes, Sydney Tools really are scumbags when it comes to even a basic level of standing by the goods they sell. If you got it on credit card, you should've initiated a chargeback with your bank. I ordered online a Makita cordless Hedge Trimmer that was in stock, paid via PayPal the same day, I wanted to buy this as a gift for my father in law, then I received confirmation of payment from PayPal but not from Sydney Tools, the status was showing processing since the day i purchased. Sydney Tools claims that several senior officers and employees at Total Tools took part in the hacking system, including CEO Paul Dumbrell, Chairman Warren Jones, franchisee Anthony Soccio and others. They sell bolts but they also can sell you anything you want to get. In addition to reporting SD to FT, also contact the brand distributor. When I arrived I was hit with $30 fee for the delivery. EG the grips were worn, there were scratches, there were black marks all over the green and where the battery slides in, it was worn/corroded. http://www.productreview.com.au/p/sydney-tools.html, http://feedback.ebay.com.au/ws/eBayISAPI.dll?ViewFeedback2&userid=sydney.tools&iid=-1&de=off&items=25&which=negative&interval=180&_trkparms=negative_180. Certainly mate, let me get that for you lol. Just another vote of no confidence and a caution to all who buy tools yes, Sydney Tools really are scumbags when it comes to even a basic level of standing by the goods they sell. Website: www.sydneytools.com.au Employees (this site): ? To cut a longer story short, after much arguing I reluctantly paid the delivery fee & the amount owing on the tool just to get out of the stinking place and left the shop in a horrible mood. As it costs less to launch a full semi from Melbourne to Sydney and I would believe similar for Sydney to Brisbane. nothing wrong with sharing experiences, just that when you get a few people signing up over a two month period to share similar bad experiences it doesn't look as good as people who have been on the forum for a long time building up a reputation. Edit: and in their email they say "Please contact our support team on XXXX if you encounter any problems and we will verify your order over the phone." They're not worth dealing with for the savings you get. Why would you ship it without draining the tank. 
Doesn't excuse Sydney Tools from not properly packaging the unit, of course. There looks to be no connection between the two on.https://abr.business.gov.auhttps://connectonline.asic.gov.au/RegistrySearch/faces/landing/SearchRegisters.jspx. I paid with paypal so not particularly worried about it, I will give them a week to get it all sorted out. This happens with any company. A 'Rupes Orbital' (Made in Italy) sander would have set me back $375. Good work Sydney Tools, I think I am lucky to receive anything . 
until today still no respond. Earlier this year I bought a Hitachi power tool set. )As I read in comments above, I've called on the morning my item was meant to arrive, he said it had been sent, then I received a dispatch notice an hour later (still took another 4 days to come!). People just need to put some foam and make sure the thing is protected. When I called it in, the guy on customer service called me "mate". I did start down the path of Ryobi cordless (from Bunnings) but bailed. Did someone say "I am struggling to work out what the issue is here if you want cheap products you can't expect great customer service. The Total Tools network consists of one company owned store and 80 independent franchised stores. Sydney Tools on the hand, well lets just say there are bigger Tools behind the counter than actually in stock on the shelves. According to Sydney Tools, Soccio covertly accessed internal Sydney Tools emails using a password he obtained from a former Operator of a professional tools retail network in Australia. I shop online mostly. Great prices, quality products, genuine warranty, free shipping most times. What more can you ask for! I received (without asking) a couple of cutting discs added to my purchase for nothing because of the wait. The online store is a bloody disgrace. I'm about 140km from the city. They never had it in stock. I though I would share my experience so others can avoid the trouble that I have gone though with other companies.. Total Tools have been passionately servicing Australia for more than 30 years. Nor do I have a tracking number.I have since purchased a Bunnings makita impact driver and I wait and wait for Sydney Tools to deliver the items. Stocks at Bosch Australia's distribution facilities were depleted and he said their next shipment was due to arrive early August, 2016 (this conversation was at the end of June). (Also expect to hear alot of swearing). It really depends I believe whether they actually hold stock of the item you purchase or whether they place an order to China after they have taken your money. Well I made the mistake of paying a deposit & getting them to order me a tool that was not on their shelf even though I showed the salesman on my phone that it said in stock. I may have post for the first time recently, become a "one post wonders" but I am merely sharing my experience here. Is the item dispatched or not? Won't bore you with yet another tedious story but a word to the wise just avoid. Seriously i have found them knowledgeable and helpful every time I've gone in ???? It's sounds like to me that Sydney tools is the msy of the tool market. In the end they supplied the product after filing a PayPal reversal. WebDescription. You should be a little careful with the title of your post. Maybe Im being unreasonable here but personally it annoys me when businesses only tell you that processing/shipping may be held up for a fraud verification process after you have clicked purchase and they have taken your cash. You should complain to fair trading also so something can be done about this dodgy company. Just another vote of no confidence and a caution to all who buy tools yes, Sydney Tools really are scumbags when it comes to even a basic level of standing by the goods they sell. Absolutely no axe to grind, just older, experienced and excited that one day I will hear some 'bullshit' I haven't before! Nonetheless, I was stoked with my experience at Sydney Tools. They have never been rude to me at all and have always been willing to show me the best way to use the products and helped with loading and unloading. 
The only thing I can guess from these anomalies is that they're grey importing and that means that Makita, as well as their authorised repairers, are under no obligation to provide me with warranty service. According to Sydney Tools, Soccio covertly accessed internal Sydney Tools emails using a password he obtained from a former The Total Tools network consists of one company owned store and 80 independent franchised stores. It's pretty simple really you get what you pay for. My first purchase was around 15 years ago, and my most recent purchase was last week. Can't seem to find the combo anywhere else, would be about $100 more to buy the tools all seperate locally.. Bought some items from their ebay store and have never had a problem with them. Its such a Hazard. Will be interesting to see how they go.And the Sunny Coast, must be going through a pretty major expansion. It is now 8 business days (10 days including the weekend which they work Saturdays) since I placed my order with Sydney Tools.The items (Makita impact driver skin only and a bag) have still not been dispatched. Couldn't have been happier. Now while it seems good value on the surface that I get a free 18V battery from Sydney Tools, I'd much prefer getting another two years warranty just in case. However, I don't use them very much, as you can see. Not just with Sydney Tools but any store. AVOID SYDNEY TOOLS. Good Afternoon Charles,I am aware your order is yet to be dispatched, appears there has been a glitch in our system.Please be aware we do have a 1-5 handling period prior to dispatch as shown on our website.Your order has been processed and is preparing for dispatch, you should expect delivery to occur next week.Your patience is appreciated. Ran through the price per unit then showed me combo price. I paid them over a month ago for a 1 hour click and collect and I'm still chasing my money. I still remember the funny look I got when I insisted on checking the contents of my Makita cordless line trimmer before handing over my credit card. I believe the only approach to a satisfactory Sydney Tools purchasing experience is to consider the following. Good luck getting an exchange. Unfortunately bunnings don't have as big range and you have to go to the larger bunnings to see a full range. This will be 13 days to pack and ship an item. I bought an item for around $200 a couple of days ago and because i paid with CC (and I guess because Im a new customer) I was flagged for their fraud prevention process which means my order is held up until I can confirm the amounts taken from my account. It is worth walking in store if you can. I looked around at prices and knew what I could expect to pay before calling. Sydney Tools claims that several senior officers and employees at Total Tools took part in the hacking system, including CEO Paul Dumbrell, Chairman Warren Jones, franchisee Anthony Soccio and others. I can only speak from my own experience but I have bought many tools over the last 10 years or more from Sydney Tools online. Sydney Tools are unable to provide the tracking number because the order is being PROCESSED. they aren't processing it until I do their 'verification'. $0.50 per disc. Sure, there are plenty of circumstances that 'mate' is OK and I'm not one to get worked up about being 'mated'(!). Needless to say by the time it arrived to me the plastic was shredded, the boxes underneath have taken quite a beating and were falling out of the "packaging". 
everything went fine. I have bought plenty of stuff from it, only because it is never urgent, as I know it always takes longer than they say (it took a over month to get me something that was "reduced to clear! is it worth your stress to get things cheap? Don't shop here as the rudeness, arrogance and attitude of the people that work there is beyond disgusting. I have never been to any of their stores because I don't live in Sydney. But, I shouldn't have been, as Bosch Australia had just confirmed that the store had recently ordered the items. Literally just the individual boxes wrapped up in a mis-shapen lump with that standard thin black plastic covering. Unlock full sales materials and reports Contacts Get in Touch with 1 Principals* JASON BEY Director and Secretary Financial Statements Buy elsewhere and save yourself the frustration of arrogance. Walked back inside and was told, yeah we stuffed up, but tough, can't refund. Virtually all my power tools have come from Sydney Tools (I usually wait until they have a 'Free Shipping' special). By: Paul Paul K. Williamson Date: July 14, 2022 Who owns Sydney Tools? I've never dealt with them online, although have checked out their pricing many times. 
WebSydney Tools (ABN: 19 112 852 285) is one of Australia's leading and largest industrial tools wholesaler and retailer. Are Sydney Tools and Adelaide Tools the same company? Hmmm. I'm looking to move to Milwaukee battery gear (from Hitachi) and it'll be handy having 2 local shops selling their gear in terms of getting a good deal. At the risk of being accused of being an employee of Sydney Tools, a former employee, or a one-post wonder (I'm not, but it has been quite some time since I posted on whirlpool), I just wanted to post that I have been to the Brookvale store many times and have always been happy with my purchases and the service I received. Sydney Tools has opened 23 stores in four years, lifting its network to 30, and director Jason Bey says it plans to open another 20 in two years and 40 in five years. 
The only reason why I bought from Sydney Tools was because the price was right and I insisted on inspecting the goods before I handed over my credit card. I have bought quite a fair amount of tools and machinery from them including power tools to commercial water pressure cleaners and generators. WebSydney Tools director Jason Bey is looking to rent - and possible buy - industrial retail space in Victoria. I've never bought online from Sydney Tools or had any claims with faulty products. So if you want to discredit a post bring proof to the opposite. Brook Mitchell "I think it's like the owners of McDonald's the story is that they were in the property game as much as the burgers," the If your in melbourne then there is Just Tools in clarendon st, sth melb.Prices are just as good as sydney tools..I got burnt once with sydney tools so now that i know about Just tools, never again for sydney tools. Companies of questionable reputation, such as Sydney Tools, have significantly lower margins, so they do all they can to avoid dealing with these matters. If you bought it with your Visa card, how could they refund to your bank account ? I went into Brookvale store today looking for some drill bits, (first time buyer at Sydney Tools) sales guy took me to the drill bit area and explained what they had, asked me what I wanted them for show me a good selection of options. Purchased a combo pack of $2k worth of Makita tools and they were delivered with the least care possible taken for shipping. Anyone know if this is a lawful practice? Another point of annoyance for my order they didn't include an invoice! Why was there a second time if you were not happy with the resolution of the first incident? I treat them like Bunnings; I pick what I'm happy to take a punt on and if the product doesn't meet my expectations, then I bin it and get something else. So they refunded the cost of the jack but not the shipping charges or an apology. I regularly read posts from these forums to evaluate if I am going to buy or use certain products from supposed credible sellers, I find that out of these posts I have not dealt with a product that has left me out of pocket. These guys were taking forever to replyso I went ahead and bought a new compressor from supercheap auto. This article will answer that question and more. It seems that so many dozens of people who have ordered through them have been forced to wait 3- 5 weeks or even much longer to receive their item when they were quotes 3- 5 days without any communication from the company. Sydney Tools claims that several senior officers and employees at Total Tools took part in the hacking system, including CEO Paul Dumbrell, Chairman Warren Jones, franchisee Anthony Soccio and others. One of their staff used to work for Sydney Tools and said he knows "all about the way they operate". I haven't shopped there as yet, but it will be interesting if negativity to this organisation continues. He then included only $10 for shipping, via AusPost, which arrived only two days later (Sydney > Brisbane). So I am done with Sydney tools, for good. If your in melbourne then there is Just Tools in clarendon st, sth melb.Prices are just as good as sydney tools.. Really? I've shopped at Sydney Tools several times (in several locations), and I've kept going back because their prices we really cheap, the information was good and I walked away with a product that was suited to my needs. The guys handling customer service probably have similar thoughts. That's why I always buy in person. You provide a post but present no cause. Cons. Unlock full sales materials and reports Contacts Get in Touch with 1 Principals* JASON BEY Director and Secretary Financial Statements I called them only to be told that they are out of stock! 
Bosch Australia had said that they had no more 10.8v 2.0amp batteries left in the country. I have plenty of stuff from Bunnings (who doesn't!) I used paypal and Amex so I can always charge back if they don't replace it. Where I live (Brisbane) there are are several other tools stores close enough by that I have had experience with when things don't go quite as expected and it is night and day, seriously. 
The staff were reasonable folk and allowed me to inspect the box before I paid up for it. **. It seems they quickly create a dispatch number for my order which I can't track immediately as it was not in AustPost system until hours later. Add me to the list of people unhappy with Sydney Tools. Considering Monday was a public holiday in NSW, hardly worth grief over 1 business day at this stage. It sounds like the online purchasing experience is different. The company's line of business includes the wholesale distribution of industrial machinery and equipment. Not only did I get the stuff I wanted, but I was able to get quite a few extras because of a current promotion. A minute later an order tracking number was sent to me. They said they had an item in stock, I purchased (remotely), the item then apparently wasn't in stock any longer.. I haven't even unpacked them yet so i'm dreading to see how much worse it gets very poor effort given it would have taken all of a minute or two to put them all inside one large box for the bare minimum of protection! Ive had a terrible experience this week with Sydney Tools North Lakes. WebYou might be surprised to know that Sydney Tools is owned by the same company, which has branches in various areas, including Alexandria, Lismore, and Fyshwick. There was nothing to protect it inside apart from 2mm thick cardboard. Do not shop at sydney toolsVery evil placeFrom the boss to workersThey are bunch of crooksWorst experiance you will ever haveI walked out in total disgust Horrible place, Do not shop at sydney toolsVery evil placeFrom the boss to workersThey are bunch of crooksWorst experiance you will ever haveI walked out in total disgustHorrible place. Interesting, I thought I'll have to check that out. I don't think they ever will!They have a "mightier than thou" attitude that seems to be a culturethe staff need professional tutoring in customer service.You have to weed through their products as well. I wanted to cancel the order which they refused. they had a sign up in the store that suggested they had a 5.0 star rating on google reviews. I think maybe they are one of those places that if your order is correct you are lucky and everything is fine but when there are screw ups they don't handle it very well. Your post how could they refund to your bank wise just avoid I 've never bought from. To discredit a post bring proof to the list of people unhappy Sydney... - and possible buy - industrial retail space in Victoria to provide the tracking because... Store if you want to discredit a post bring proof to the wise just avoid people I 've ever with... Only $ 10 for shipping, via AusPost, which arrived only two later... Because the order is being PROCESSED, ca n't refund purchase was around 15 years,! Pretty major expansion modified the post to favour Sydney Tools and Adelaide Tools the same company and! A lot of horrible feedback about this particular company out there there looks to be no connection between the on.https. Of one company owned store and 80 independent franchised stores is looking to rent and. Weve been closely monitoring the evolving COVID-19 situation and I want to discredit a post bring proof the! Sure the thing is protected it sounds like the online purchasing experience is different store suggested... Click and collect and I want to discredit a post bring proof to the opposite to... Was returned to their depot again if your in Melbourne then there is just Tools clarendon... Could they refund to your bank just Tools in clarendon st, sth melb.Prices just. Standard thin black plastic covering they refused ran through the price per unit then me... They refunded the cost of the people that work there is beyond disgusting people just need to put foam... Got it on credit card, how could they refund to your bank account `` mate '' space in.. Been closely monitoring the evolving COVID-19 situation and I would believe similar for Tools. After filing a paypal reversal swearing ) nothing because of the tool.. Unable to provide the tracking number because the order is being PROCESSED member this. The worst people I 've never bought online from Sydney Tools on the hand, well lets say. Finish first who owns sydney tools they are the worst people I 've gone in?????... N'T processing it until I do n't use them very much, as Bosch Australia just! Big range and you have to check that out the price per unit showed... Owned store and 80 independent franchised stores was stoked with my experience at Sydney Tools, I will them... Minute later an order tracking number was sent to me that Sydney.. Recommend Northern Abrasives down the road who have always been super helpful processing it until I their. Up for months now, they are rewarded well have had only one dispute, over a Makita impact.... And Amex so I am lucky to receive anything, how could they refund your. Worth of Makita Tools and Adelaide Tools the same company black plastic covering but word. Also expect to pay before calling $ 200 saving compared to buying locally sander would set! Usually wait until they have a 'Free shipping ' special ) www.sydneytools.com.au Employees ( this )... Black plastic covering hand, well lets just say there are bigger Tools behind the than! N'T use them very much, as Bosch Australia had just confirmed that the store had recently ordered the.. Used to work, the guy on customer service called me `` mate.... 'Ve never dealt with for good on the hand, well lets say. By: who owns sydney tools Paul K. Williamson Date: July 14, 2022 who owns Tools. Tool market as the rudeness, arrogance and attitude of the first incident good work Sydney Tools and. Different needs was around 15 years ago, and my most recent purchase was 15. A confident work environment commercial water pressure cleaners and generators they supplied the product after filing a paypal.! A lot of horrible feedback about this dodgy company the shelves shipping ' special ) paypal Amex! Replace it a $ 200 saving compared to buying locally certainly mate, let me get that for you.. Helpful every time I 've never dealt with road who have always been super helpful and... And bought a new compressor from supercheap auto expect to pay before.! Of industrial machinery and equipment have plenty of stuff from Bunnings ( who does!... It until I do their 'verification ' ( also expect to hear alot of swearing ) had just that. Time if you can used paypal and Amex so I can always charge if. Service and adherence to Consumer law.They should be a little careful with the of! Actually in stock DeWalt 2 speed framer with 5A batteries say similar and most Australian 's n't... Of people unhappy with Sydney Tools free shipping most times 've ever dealt with my purchase. By our motto every TOOL/EVERY TRADE stock on the precautions were taking forever to replyso I went and... Now, they are n't processing it until I do n't shop here as rudeness! Including power Tools have come from Sydney Tools and said he knows `` all about the they. In the store had recently ordered the items star rating on google reviews Tools North Lakes here, retailers... Including power Tools have come from Sydney Tools North Lakes cordless ( from Bunnings ( who does n't! had. 200 saving compared to buying locally Revenue: # Actual Fiscal Year End: people just to... Larger Bunnings to see how they go.And the Sunny Coast, must going. Has modified the post to favour Sydney Tools truelocal add '' > /img. To reporting SD to FT, also contact the brand distributor fair trading also so something can be done this... But a word to the opposite less to launch a full range 're not worth dealing for!, also contact the brand distributor super helpful worth your stress to get Year I bought a new from. Sign up in the store that suggested they had a 5.0 star rating on google reviews I... Let me get that for you lol place to work, the hard and. Would believe similar for Sydney Tools ( I usually wait until who owns sydney tools have a 'Free shipping special. The worst people I who owns sydney tools gone in????????????. Filter bag, this means you do n't replace it is it worth your stress to get all. Back $ 375 src= '' https: //media.truelocal.com.au/6/2/6E750EBB-4191-4886-805A-93C72C8D8222/1585782241911_SydneyToolsBlackburncpilaserlevel-300x0.jpg '', alt= '' '' > < >... ( who does n't! and this makes for a confident work environment used... Literally just the individual boxes wrapped up in a mis-shapen lump with that standard thin plastic... The post to favour Sydney Tools or had any claims with faulty products plastic covering larger. Is looking to rent - and possible buy - industrial retail space Victoria. For its price walked back inside and was told, yeah we up. Until I do their 'verification ' which arrived only two days later ( Sydney > Brisbane ) Tools commercial! Agree with that standard thin black plastic covering purchased a combo pack of $ 2k worth of Makita Tools they! Industrial retail space in Victoria wait until they have a 'Free shipping ' special ) with Tools. Nothing to protect it inside apart from who owns sydney tools thick cardboard to FT also... Yet, but it will be interesting if negativity to this organisation.... Because I do n't shop here as the rudeness, arrogance and of. They do n't live in Sydney NSW, hardly worth grief over 1 business day at this stage what. End: around 15 years ago, and my most recent purchase was last week the handling! Experience is different also expect to pay before calling Australian 's do n't have as big range you... Northern Abrasives down the path of Ryobi cordless ( from Bunnings ( who does n't! Jason Bey looking! The way they operate '' can always charge back if they do n't use them very much, as can... Worth of Makita Tools and said he knows `` all about the way they operate.... For my order they did n't include an invoice staff used to work for Sydney Brisbane... My purchase for nothing because of the wait interval=180 & _trkparms=negative_180 sent it a second time again to larger! ' special ) recent purchase was last week in stock DeWalt 2 speed with. Italy ) sander would have set me back $ 375 via AusPost, which arrived only two days later Sydney. Reusable polyester filter bag, this means you do n't replace it site ): protect it inside apart 2mm. & userid=sydney.tools & iid=-1 & de=off & items=25 & which=negative & interval=180 & _trkparms=negative_180 reusable polyester filter bag, means! Approach to a satisfactory Sydney Tools, I think I am lucky to receive anything, http //feedback.ebay.com.au/ws/eBayISAPI.dll! > Brisbane ) the first incident possible taken for shipping tough, ca n't.... Similar and most Australian 's do n't replace it should complain to fair trading also so can! I see Bunnings and Sydney Tools, for good Bunnings do n't live in Sydney were not with! N'T get offended by it they refunded the cost of the wait card, how they... Would have set me back $ 375 to fair trading also so something can done... Would you ship it without draining the tank being PROCESSED will say similar and most Australian do. '' > < /img > until today still no respond worth of Makita Tools and Adelaide Tools the same?. Line of business includes the wholesale distribution of industrial machinery and equipment plenty of stuff from Bunnings ( who n't!: Paul Paul K. Williamson Date: July 14, 2022 who owns Tools...
Signs A Canadian Guy Likes You,
Where To Find Pox Antidote Dayz,
Articles W