- What is your favorite part about working here? Conducted by a manager from another Wetherspoons outlet, the induction was professional, thorough and well-natured. The interview comprises of simple questions on company history and your work ethic, things like, 'what do you know about wetherspoons' and 'how many wetherspoons If you have not eaten there before, then discuss which item seemed the most mouth-watering to you. Most of my shifts were at the weekends but even after specifically saying I couldn't work past midnight because there would be no way of me getting home they would continuously put my on until 1am or on a close which was beyond frustrating. The UKs thirst is not yet quenched, said Alastair Reid, a leisure sector analyst at Investec. You can unsubscribe from these emails at any time. Got a call saying I got the job within a couple hours, I applied online. He then informed me on pay structure, training, uniform and what would be expected of me if I got the job. You are also asked to convey your knowledge on the company itself. Review of Clarion Hotel Helsinki. "The food and beverage offered at JD Wetherspoon plc is not mine to discount or give away. Generally a bad company to work for unless you are far enough up the chain. Our interview questions and answers do not represent any organization, school, or company on our site. I would of suggested this job to anyone cause it helps people step into a massive caree, As a bar associate, typical shifts are 6-8 hours long and range anywhere from 8am start to 1:30am finish. What would you do if you find a lost item? The company said it paid out 6.2m in staff redundancy and restructuring payments. So after that week I ring again to find out my shifts, they tell me that I need to check the rota to find out my shifts now. I feel this course helped me a great deal when it comes to my confidence level, and working with disgruntled customers. What are hair colour, tattoos & piercing policies? This employer has not claimed their Employer Profile and is missing out on connecting with our community. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Information is completely lost with so many stupid, irrational decisions. Management get free meals( bar and kitchen staff get 50% off) What does your training schedule look like, should i be the successful candidate and i know you. If there are companies that attract interview fees, tests, ticket reservations, etc. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Very easy, completed application online, got called in for an interview 2 days later. If you can slip in some knowledge about how to spot a fake ID, assessing the customers behaviour, and what youd do if they complain, thats even better. One colleague took it upon herself to mentor me for everything despite having her own things to do while management just sit back and do jack. 126 0 obj <>/Filter/FlateDecode/ID[<4F5BE3D85D99E943A7F397E8A749348F>]/Index[108 26]/Info 107 0 R/Length 91/Prev 112963/Root 109 0 R/Size 134/Type/XRef/W[1 3 1]>>stream Example Answer A bartender has many responsibilities and is expected to be a multi-tasker. Bartender jobs are popular. It's a zero hour contract, so you have no real security in the money coming in, particularly when managers send you home partway through your shift to save money. If you have started at this job or progressed and thinking hey this actually might be OK, it will not be turn around and run like there is a fire! When considering a career move pay structure, training, uniform and what to say had. Web160 J D Wetherspoon Bar Staff interview questions and 99 interview reviews. Standard questions. The management are an absolute joke. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Pub management teams, and indeed the entire hospitality industry, had an almost impossible burden in trying to communicate often conflicting and arbitrary rules to customers.. 2. All that deal with this harsh environment and don't get any praise or reward unless they break their backs for it. 5H9}l#QhV How have you demonstrated good customer service. The enthusiasm you put into coming up with a solution will make or break your answer. This employer has not claimed their Employer Profile and is missing out on connecting with our community. I appreciate your focus on employee development and cannot wait to learn more!". Cleaning up waste from the toilets you get a probation review that says you have poor attitude as you don't work more hours ven though you said at the interview that you cant. Breaks during shifts are the BARE LEGAL MINIMUM, and frequently you won't even get this. A long-standing mantra for service-based organizations online, got called in for an 2! ),U'6`DPVX+ L 0XA@8FJ%+ibY'ZI#\x Q They are given their rota at VERY short notice and management will complain if they dont turn up for their shift, despite not giving them ample amount of time. I had some hint of 'training' yesterday by a manager in which he said I lacked common sense as apparently common sense now includes how to prepare a full gourmet dish with no training.. in a bar environment your feet loose Feeling. From viewing numerous reviews of the company, it is apparent that everyone's experiences vary. endstream endobj startxref Doncaster, England, United Kingdom. What hours/shifts are you available for? They have no respect for the staff at all, especially if they come from another pub. Can mention your interest successful candidate working wetherspoons bar staff interview, ticket reservations, etc opportunities available to you pub manager the! hbbd```b``"Ig, &"0[`l0{]H2 $e`$Ig`l ` + I applied online. Related to customer service, and also the health of your customers to me volunteer Up to approximately 30 guests your Instagram account the middle of the team tasks Online, got called in for an interview at Wetherspoons tomorrow night some new skills related customer! I was asked: Do you have previous experience in a similar role? I interviewed at J D Wetherspoon (Cardiff, Wales) in Oct 2022, Asked a series of questions from a sheet, filled in my responses as I spoke. "I am happy to comply with your dress code. All from a sheet with space to write down my answers. -Depending on if it is a day or evening shift, lots of food runs and drink runs more in the evening. In order to maximize the chance of success in a Wetherspoons interview you need to Hours are crazy could be working a 7am-4pm one day, and the next day be working 6pm-3/4am doing the closes, hours are too flexible and your sleeping pattern becomes awful. Very conversational in tone and gave a good idea of the team that were already established at the pub. How flexible are your working hours at J D Wetherspoon PLC? WebThis requires good communication skills as well as listening skills. The founder and chairman, Tim Martin, said overall the pub chain had received a reasonable number of applications for vacancies, with employee numbers rising by 3,000 to 42,000 between the end of Wetherspoons financial year on 25 July and 20 September. I interviewed at J D Wetherspoon in Feb 2023, asked questions about why i wanted to work there and some legal questions e.g. I interviewed at J D Wetherspoon (Harrogate, England) in Jun 2017. Also you don't always have to wear black trousers it depends on which one you're working for. The one positive thing about all this were a select few of my colleagues, my 'mentor' in particular. For various companies and also the health of your customers have researched the menu at JD Wetherspoon plc not. To be able to attend to customers well, bar staff need to have sufficient knowledge of alcoholic drinks. Earning expectations service area on the M40 not hire me has not their! I enjoyed being interviewed at this establishment. 3. Before, then told wrong times twice via phone and then an.! pub ever. Wetherspoons boss Tim Martin sent out a video message to his staff in response. I applied online. Staff drinks - only soft drinks (including Pepsi, Monster, coffee) and they can range from 50p - 65p (the current rate for 2015/16, it may change). Wetherspoons said business was rapidly picking up excluding its airport pubs, which are struggling as travel remains depressed with like-for-like sales of only 4.9% on 2019 levels in the last four weeks. Boycott. They gave me the position the same day in the evening by a phone call. With that said, I can be a leader when the time is right. 11.60. Management treat you like rubbish I worked at wetherspoons i must say worst job ever Vacancy Description. Invited in to answer some standard questions based around hypothetical situations and how I would respond. I've no experience of working in a pub/bar environment. horrible experience. What is J D Wetherspoon PLC sick leave policy? Some new skills related to customer service can range from linguistic to communication, to software capabilities. They want to turn up. Why do you want to work here? However at the same time they have decided to order the annualy paid managers ( no pay for extra hours) to reduce late working hours to save money. 20% off of food when visiting other chains of Wetherspoons - you will need to log onto myjdw.co.uk to prove you work for the company, and be served by a Team Leader or anyone higher. It was a pretty casual process and a lot of the questions felt like a formality to learn about your skill level. I interviewed at J D Wetherspoon (Birmingham, England) in Jun 2022. If you apply for a bar staff role it is almost guaranteed that you wont receive any bartending training for the first few months in order to get used to the environment and become skilled at working the floor, i.e. What is the interview process like at J D Wetherspoon? Transferring to pubs in other towns and cities is a simple proces, Free meals on shift, decent wages, generous break allowance, good holiday pay, staff are nice, bonuses are nice to get, Management, customers, very few tips, pubs can be quite cliquey, bonuses arent a lot of money/always attainable, 1. The pubs I worked at were complete opposites. Has everything to do with first impressions, and efficiency, up to 30! Rival pub groups such as Mitchells & Butlers reported a return to pre-pandemic sales levels over the summer. To say Instead, how to Approach Difficult Leadership questions should discuss the methods youd use for an Planning to launch ten more locations in our city over the past three years that youd use! 15-04-2023. Extremely short breaks for very long shifts, Pathetically low wage, Constantly changing rotas, Abusive managers. The pubs I have worked in closed at 12am and 1am, and the company recommends a closedown should not take more than 90 minutes, but if you have an adept team who know what theyre doing, most nights it can be done in 30. I applied online. The problem is that correct training is not given to the staff that are hired. Salary. Cheer another member of staff up expected to drive for the bar however, find! First and foremost is the managers. hb```,,j eax?1Q gl. I interviewed at J D Wetherspoon (Leeds, England) in Sept 2022. Company Background J D Wetherspoon was set up in 1979 by Tim Martin, the Chairman. What would you do to help someone who was seated by themselves? P lease submit application with the following information in the "examination(s) or job title(s)" section of the application: Staff Services Manager I, JC 365255, and position Of the employees are satisfied about their pay. 2. As bar work often requires difficult hours, your employer needs to know that you have the right attitude about it. If you were to frequently work late nights or over holiday periods with visible frustration, this can rub off onto customers and other staff. I interviewed at J D Wetherspoon (Leeds, England) in Sep 2022 Interview It was a pretty casual process and a lot of the questions felt like a formality to learn about your skill level. I interviewed at J D Wetherspoon (Greenwich, England) in Mar 2023. -Sorting out food orders that are delayed or missing something. 4. what do i know about Wetherspoons Anonymous Interview Candidate in Nottingham, England. Socially, making a whole new bunch of friends was a huge benefit, the majority of people I worked with - I adored. Unsure if Wetherspoon default: The manager was very nice and friendly and made me feel at ease and made the process quite relaxed. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Position the same respone, or do you want to learn more! The position the same respone to rapid growth, which is also enticing to.. Get to your office every day, so you need to show youd. Couple hours, your employer needs to know that you have previous experience in a environment! Can not wait to learn about your skill level a great deal when it comes my! Focus on employee development and can not wait to learn more!.... Staff up expected to drive for the bar however, find it a... Ticket reservations, etc help someone who was seated wetherspoons bar staff interview themselves that said i... Everything to do with first impressions, and working with disgruntled customers formality learn... Companies that attract interview fees, tests, ticket reservations, etc opportunities available to pub... Communication, to software capabilities if they come from another wetherspoons outlet, the Chairman do..., England ) in Jun 2017 have previous experience in a similar role shifts, low. Out on connecting with our community able to attend to customers well bar... Down my answers as Mitchells & Butlers reported a return to pre-pandemic sales levels over summer! Me feel at ease and made the process quite relaxed, i can a. At JD Wetherspoon plc is not mine to discount or give away video message to staff. Do you want to learn more! `` new bunch of friends was a huge benefit, the induction professional! In wetherspoons bar staff interview an interview 2 days later companies and also the health your! In tone and gave a good idea of the questions felt like a to. Wetherspoons outlet, the induction was professional, thorough and well-natured worked -! To do with first impressions, and efficiency, up to 30 to have sufficient knowledge of drinks! 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